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Data-driven insights for improving online mental health interventions

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Increases in the occurrence and global effect of mental illness have made the prevention and treatment of mental health problems a public health priority. To address the need for more access to mental health treatment, digital psychotherapy programs, such as internet-delivered Cognitive Behavioral Therapy (iCBT), have evolved and have achieved clinical outcomes comparable to traditional face-to-face therapy when it comes to meeting the needs of clients who are experiencing mental health problems. However, to attain desired outcomes, sustaining good client engagement with iCBT programs remains a key challenge. Research has demonstrated that including a trained coach, who provides tailored guidance and encouragement to the client throughout their otherwise self-guided treatment journey, improves client engagement and leads to better mental health outcomes than unsupported interventions. From the evidence, it's clear that forming a strong therapeutic alliance in these situations is critical to client engagement, making clients feel listened to and actively supported by coaches who care about their well-being.


How Your Firm Can Use AI-Powered Tools to Improve Client Outcomes

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Artificial intelligence (AI) is already changing the business of law. Many firms are adopting the rapidly expanding suite of AI-powered tools to help their legal practitioners improve client relationships and deliver better outcomes. The burgeoning legal tech industry is putting an ever-expanding suite of AI-powered tools in the hands of law firms. Most tools are currently focused on lifting the burden of document review, analysis and research off your shoulders. Like all legal tech solutions, the goal of AI-powered tools is to offer lawyers new ways to facilitate the just, quick and cheap resolution of disputes and respond more appropriately to client needs.